Privacy Policy

1. Who We Are

Contractor Accountants Harrow (“we”, “us”, “our”) operates the website at https://www.contractoraccountantharrow.co.uk. Accountancy services described on this website are provided by Tidy Money Ltd, an ACCA-regulated practice, serving contractors and directors in Harrow and surrounding areas.

We are the data controller for personal information submitted through this website. We process personal data under the UK GDPR. If you wish to make a complaint about how we handle your data, you can contact the Information Commissioner’s Office (ICO) directly at any time.

For privacy queries: privacy@contractoraccountantharrow.co.uk

2. What Data We Collect

When you submit an enquiry, we collect:

• Identity data: full name
• Contact data: email address and telephone number
• Location data: town, area, or postcode
• Service data: type of contractor accountancy service required (e.g., IR35 compliance, limited company accounts, VAT returns)
• Technical data: IP address, browser type, device type, and pages visited — collected automatically

We do not collect sensitive financial information such as your UTR (Unique Taxpayer Reference), National Insurance number, company registration number, income figures, or bank details through our forms. Any such information is shared directly between you and the accountant you choose to engage.

3. How We Use Your Data

• To respond to your enquiry and prepare your quote (Legitimate Interests / Contract): We use your enquiry details to assess your requirements and come back within 48 hours with a fixed written quote.
• To follow up on your enquiry (Legitimate Interests): We may contact you by email or phone to clarify your requirements or provide an update on your quote.
• To improve our service (Legitimate Interests): We analyse anonymised, aggregated usage data to improve the website and the enquiry process.
• Legal compliance (Legal Obligation): We retain certain records as required by UK law.
• Marketing (Consent only): We will only contact you for marketing purposes if you have explicitly consented. You can withdraw consent at any time by emailing us or clicking unsubscribe.

4. What Happens When You Submit an Enquiry

1. You submit an enquiry form on our website, having confirmed your consent to this Privacy Policy.
2. Your enquiry data is received securely and stored in our enquiry management system (Google Workspace, operating under appropriate data processing agreements).
3. We review your requirements and prepare a fixed written quote, which we send to you within 48 hours.
4. If you accept the quote and engage the practice, the professional relationship (including any financial records you then share) is governed by the engagement letter and this policy.
5. If you do not proceed, your enquiry data is retained only for the period set out in section 6 and then deleted.

We do not sell, rent, or share your data with data brokers, marketing lists, aggregators, or any third parties not described in this policy.

5. Who We Share Data With

• The practice delivering the services: Enquiry data is handled by Tidy Money Ltd, the ACCA-regulated practice that provides the accountancy services described on this website.
• Google Workspace: We use Google Sheets and Gmail to manage enquiry data. Google acts as a data processor under appropriate agreements.
• Google Analytics 4: Anonymised website usage data is processed by Google. You can opt out via the Google Analytics Opt-out Add-on.

6. Data Retention

• Enquiry data: 12 months from submission date, then securely deleted.
• Google Analytics data: 14 months per our GA4 configuration.
• Legal compliance records: Up to 6 years as required by UK law.

7. Your Rights Under UK GDPR

You have the right to: access your data, correct inaccurate data, request erasure (‘right to be forgotten’), restrict processing, receive your data in a portable format, and object to processing based on legitimate interests. To exercise any right, contact privacy@contractoraccountantharrow.co.uk. We will respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

8. Data Security

We use HTTPS encryption for all data transmission and restrict access to enquiry data on a need-to-know basis. No internet transmission is entirely secure, but we take all reasonable precautions to protect your data.

9. Cookies

We use strictly necessary cookies (required for site function) and analytics cookies (Google Analytics 4). You can control cookies via your browser settings.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent version.

11. Contact